Returns & Exchanges

At Lobster Sports, we stand behind the quality of our ball machines and accessories. If you are not completely satisfied with your purchase, you may return your equipment within 30 days of delivery for a refund or exchange, subject to a restocking fee.

Return Process

• 1.
  Request Authorization

  Contact our customer support team to obtain a Return Merchandise Authorization (RMA) number and detailed shipping instructions.

• 2.
  Pack Your Equipment

  Securely pack the machine in its original factory packaging, including all manuals, chargers, and accessories to prevent damage during transit.

• 3.
  Label and Ship

  Clearly mark the RMA number on the outside of the box and ship the package via a trackable carrier to our designated service center.

• 4.
  Inspection and Refund

  Once received, our technicians will inspect the unit for any wear or damage, after which your refund will be processed to the original payment method.